RECEPTIONIST/CLIENT SERVICE ASSOCIATE

Location:
This position is based in our Southfield location.

Role Summary:  

We are seeking a dedicated, detail-oriented client service enthusiast with a positive attitude to be a receptionist and provide administrative support across our organization.

Key Responsibilities:

  • Provide office support, including welcoming visitors, phone reception, calendar maintenance, office supply management, set up and breakdown of meetings as well as maintain the office space.
  • Act as the first point of contact for our clients and guests
  • Support in preparation of documentation related to new clients and on-going maintenance including account applications, transfer documents and other forms as required
  • Prepare and organize client meeting materials
  • Develop and mail letters to clients
  • Gather, organize, and input client data
  • Assists with clerical tasks which include scanning, filing, and processing of marketing and promotional materials as needed
  • Act as back-up support to peers as well as for other administrative functions

Desired Skills & Experience:

  • Bachelor’s degree preferred
  • Two+ years of client services experience
  • High accountability to ensure our client and team expectations are exceeded
  • Strong organizational skills with experience in delivering results in a fast-pace environment
  • Demonstrated ability to manage diverse relationships within a team and across functions
  • Persuasive communicator demonstrated through clear written and oral communication, and active listening
  • Lively, proactive and positive attitude
  • Proficiency in Microsoft Office Suite
  • Highest standards of ethical conduct expected

Competitive compensation and benefits offered commensurate with experience. References required. Please send your resume to careers@telemus.com.